Privacybeleid

Privacy Policy of onara.nl

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from onara.nl (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected data as “Device Information.”

Technologies used to collect Device Information

  • Cookies: small data files stored on your device. Examples include:

    • _session_id: unique session identifier, allows Shopify to store session-related information

    • _shopify_visit: tracks visits for internal statistics (expires after 30 minutes)

    • _shopify_uniq: counts visits per customer (expires at midnight the next day)

    • cart: unique identifier storing cart information (expires after 2 weeks)

    • _secure_session_id: secure session identifier

    • storefront_digest: verifies visitor access if the store is password-protected

  • Log files: track actions occurring on the Site and collect IP address, browser type, Internet Service Provider, referring/exit pages, and timestamps.

  • Web beacons, tags, and pixels: electronic files used to record browsing behaviour.

ORDER INFORMATION

When you make or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name

  • Billing and shipping address

  • Payment information (credit card or other accepted payment methods)

  • Email address

  • Phone number

We refer to this information as “Order Information.”

Personal Information refers collectively to Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use Order Information to:

  • Process payments and fulfil orders

  • Arrange shipping and provide order confirmations and invoices

  • Communicate with you regarding your order or customer support requests

  • Screen orders for potential fraud or risk

  • Send marketing communications, only if you have provided consent

We use Device Information to:

  • Detect potential fraud and security risks (especially via IP address analysis)

  • Improve and optimise our Site

  • Analyse customer behaviour and site performance

  • Measure the effectiveness of marketing and advertising campaigns

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties who help us operate our business:

We may also share your Personal Information to:

  • Comply with applicable Dutch or EU laws and regulations

  • Respond to lawful requests for information

  • Protect our rights, property, or safety

BEHAVIOURAL ADVERTISING

We use Personal Information to provide targeted advertisements or marketing communications that may be relevant to you.

More information on how targeted advertising works:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out via:

You can also opt out via the European Digital Advertising Alliance:
https://youronlinechoices.eu/

DO NOT TRACK

Please note that we do not alter our Site’s data collection and usage practices when we see a “Do Not Track” signal from your browser.

YOUR RIGHTS (AVG / GDPR)

If you are a resident of the European Union or European Economic Area, you have the right to:

  • Access the personal data we hold about you

  • Request correction, restriction, or deletion of your data

  • Object to processing

  • Withdraw consent at any time

  • Request data portability

To exercise these rights, please contact us at:
privacy@onara.nl

We process your information to fulfil contractual obligations (such as processing an order) or to pursue legitimate business interests (fraud prevention, analytics, and marketing).

Your Personal Information may be transferred outside the EU (for example, to Shopify servers in Canada or the United States) under GDPR-compliant safeguards.

DATA RETENTION

We retain Order Information for as long as necessary to comply with legal, accounting, and operational requirements, unless and until you request its deletion.

MINORS

The Site is not intended for individuals under the age of 16.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be published on this page.

CONTACT US

For questions, complaints, or requests related to privacy and data protection, please contact:

privacy@onara.nl
Onara B.V.
The Netherlands